Tours & Travels Management Software

The whole agency,
one desk.

Enquiries, quotations, bookings, passengers, visa files, supplier bills, vouchers and accounts for a tours and travels company. Written into one ledger as you work, so the books are always right.

Create your agency See every feature
14 service types One set of books Multi-branch, multi-currency Runs in any browser
Built for Air ticketing agencies Hajj & Umrah operators Visa processing centres Tour operators Corporate travel desks Multi-branch agencies
14 service types

Everything a counter sells, with the right fields.

A ticket asks for a PNR, a hotel asks for nights, a visa asks for an embassy status. Each type carries only what it needs, and packages are priced from their components.

Air TicketPNR, ticket no, airline, flight, cabin, baggage, trip type
VisaCountry, visa type, entry, application no, embassy status
HotelCheck-in / out, nights, rooms, guests, meal plan
Tour PackagePriced from its components: ticket + hotel + transfer
HajjGroup and pilgrim ready, package components
UmrahPackage with its own vouchers and checklist
Travel InsurancePolicy number, coverage, validity
Airport TransferPick-up, drop-off, vehicle, operator
Car RentalPick-up and return, vehicle class
CruiseCabin, itinerary, sailing dates
Train TicketOperator, journey date, class, seat
Bus TicketRoute, coach class, seat numbers
Passport ProcessingApplication, submission, expected date
Other ServiceAnything else the counter sells
Feature explorer

Ten modules. Pick one.

Everything below is built and working in the software today. Click a module to see what it does.

Enquiry to repeat customer

Sales CRM

Follow an enquiry from the first phone call to a converted sale, and know why you lose the ones you lose.

  • Lead capture Walk-in, phone, WhatsApp, Facebook, website, referral, agent, other.
  • 10 lead statuses New, contacted, qualified, quotation sent, negotiation, follow-up, confirmed, converted, lost, cancelled.
  • Lead scoring HOT / WARM / COLD out of 100, from configurable factors.
  • Follow-up diary Overdue, today, next 7 days. The next chase is always scheduled.
  • Activity trail Calls, WhatsApp, email, meetings and notes kept against the enquiry.
  • Kanban pipeline Drag a card between stages. Booking, payment and completed are proved by the sale itself.
  • Lost tracking Reason recorded; a lost enquiry can be reopened where it fell out.
  • Customer 360 Profile, money, trips, documents, leads and complaints on one screen.
Versioned, convertible

Quotations

Build a multi-service quote, negotiate it, and turn the approved one into a booking without retyping.

  • Multi-service builder Ticket + hotel + visa + transfer + insurance on one quotation.
  • Live margin Cost, price, discount, tax, commission and expected profit as you type.
  • Version history V1, V2, V3 kept forever: old price, new price, who changed it and why.
  • Status flow Draft, sent, viewed, negotiation, approved, rejected, expired, converted.
  • Validity chase Valid-until date with an automatic reminder before it expires.
  • One-click convert Approved quotation becomes a booking and a real sale.
The daily desk

Bookings & Operations

What is booked, what is missing, and who flies this week.

  • Booking record Booking no, PNR, ticket no, supplier, route, travel and return dates.
  • Sale and purchase sides A booking carries the customer sale and the supplier bill together.
  • Pre-travel checklist A booking is ready only when every required item is ticked.
  • Upcoming travel Today, 3, 7, 15 or 30 days ahead.
  • Passengers One customer, many travellers, each with a passport, DOB and history.
  • Passport expiry alerts At 90, 60, 30, 15 and 7 days before expiry.
  • Refund & cancellation Customer refund as a sales return, supplier refund as a purchase return, fee kept.
9-stage pipeline

Visa CRM

A visa file has its own life. Track it from documents-required to delivered without losing a passport.

  • Application record Country, visa type, entry type, supplier, submission and expected dates.
  • Status pipeline Documents required, submitted, processing, approved, rejected, delivered and more.
  • Cost vs price Embassy and agent cost against what you charged.
  • Linked money The visa sale and the supplier bill are ordinary POS transactions.
  • Late files Expected date on every application, so the overdue ones stand out.
Private by default

Documents & Security

Passports are identity documents. They are stored properly and served only to people allowed to see them.

  • Document vault Passport, NID, photo, visa, ticket, voucher, insurance, per customer and passenger.
  • Expiry tracking Issue and expiry dates on every document.
  • Secure download Files are never reachable by guessing a URL.
  • Versioning Replace a file and the previous one stays on record.
  • Audit log Who changed what, when, and the value before.
Written as you sell

Accounting

One ledger for the whole business. Never a second set of books to reconcile.

  • Auto journal entries Every sale, purchase, payment and return posts itself.
  • Travel accounts Travel Service Revenue, Travel Service Cost and Commission Payable, mapped in the chart of accounts.
  • Full statements Profit & Loss, Balance Sheet, Cash Flow, Trial Balance, Day Book.
  • Customer & supplier ledgers Due, paid, advance and refund where you already read them.
  • Matched cost A ticket is expensed when it is sold, not when it is bought.
  • Per-user cash Each cashier has their own cash register.
  • Multi-currency Booking currency and exchange rate stored on every booking.
Travel-style print

Invoices & Vouchers

What the customer walks out with, printed the way a travel agency prints it.

  • Travel invoice Passenger, PNR, airline, flight, route and dates printed under the line.
  • Your letterhead Logo, colours and terms, correct on paper and in PDF.
  • Booking confirmation A proper document for every confirmed booking.
  • Hotel voucher Hotel, room, nights and guests, ready to hand over.
  • Visa receipt & refund receipt Every money movement has a printable record.
  • Public invoice link Share an invoice or quote by link, with online payment where enabled.
CSV · Excel · PDF

Reports

Numbers you can act on, and every one of them opens the records behind it.

  • Travel reports Sales, purchases, profit per booking, by service, customer, supplier, passenger and agent.
  • Service reports Summary, ledger, movement, unsold and profitability.
  • CRM reports Conversion, lost reasons, source ROI, staff performance.
  • Money reports Sales, purchases, dues, collections, cash register, expenses.
  • Export & print Every table exports to CSV, Excel or PDF.
Configurable rules

Automation & Care

The reminders and courtesies that keep customers coming back, raised for you.

  • Automation rules When a quotation is sent, a passport expires or a trip is near: do this.
  • Tasks Call, collect payment, collect passport, submit visa, send voucher; assigned and due-dated.
  • Notifications In the same bell menu the rest of the system uses.
  • Complaints Open to closed, with response time measured.
  • Feedback Service, staff and supplier ratings after travel.
  • Loyalty & referrals Bronze to Platinum tiers, and rewards for customers who refer.
Role based

Team & Branches

More than one branch, more than one person. Everyone sees exactly what they should.

  • Multi-branch Each branch its own work; management sees everything.
  • Roles & permissions Fine-grained control over every travel screen and action.
  • Branch restrictions A branch user only ever sees their own branch.
  • Corporate approvals Multi-level sign-off before a company booking.
  • Staff performance Leads, conversion, sales, profit and collection per person.
  • Protected deletes Bulk deletion needs the admin password.
The itinerary of a sale

Six stops from enquiry to completed.

The first three can be moved by hand. The last three are proved by the sale and its payments, so the pipeline can never disagree with the money.

01

Enquiry

Captured in seconds, even for a walk-in.

02

Quotation

Multi-service, versioned on every round.

03

Follow-up

Calls logged, next chase scheduled.

04

Booking

Becomes a real sale in the ledger.

from the sale
05

Payment

Received against the customer ledger.

from the sale
06

Completed

Travelled, settled, ready to repeat.

from the sale
One set of books

Accounts written as you sell.

Every booking is an ordinary sale, every supplier bill an ordinary purchase. No second ledger, no month-end catch-up. The profit on a ticket is known the moment it is sold.

  • Customer due, supplier due and collections in the ledgers you already read.
  • Ticket cost is charged when that ticket is sold, so the P&L matches cost to revenue.
  • Travel Service Revenue, Travel Service Cost and Commission Payable mapped in your chart of accounts.
  • Refunds and cancellations reverse cleanly through sales and purchase returns, with the fee kept.
  • Profit & Loss, Balance Sheet, Cash Flow, Trial Balance and Day Book, always current.
Booking BK-2026-0048 · Dhaka → Jeddah 24 Aug
Sold to customer60,000
Airline cost50,000
Profit on this booking10,000
Received customer ledger20,000
Customer due40,000
Supplier payable supplier ledger25,000
Posted automatically
4140 Travel Service RevenueCr 60,000
5140 Travel Service CostDr 50,000
The platform

Your agency, your own workspace.

Register an agency and it gets its own isolated workspace, branches, users, currencies and settings. Nothing to install, nothing to host.

Live in minutes

The travel layer switches on with the business type. Load your services, add branches and users, and the counter can take its first enquiry the same day.

1 Register your agency and choose “Travel Agency / Tours & Travels”
2 Add branches, users and roles
3 Load services, suppliers and currencies
4 Take enquiries, quote, book, print vouchers

Unlimited branches & users

Every branch keeps its own bookings and cash. Management sees the whole business; a branch user sees only their branch.

Multi-currency

Sell in your currency, buy in the supplier’s. Booking currency and exchange rate are stored on every booking.

Private and audited

Role-based permissions on every screen, a document vault with secure downloads, and an audit log of who changed what.

Any device

Desktop at the counter, tablet in the field, phone on the road. Same data, same permissions, no app to install.

What changes

From spreadsheets and chat threads to one system.

The usual way

  • ✕Enquiries live in WhatsApp; whoever forgets to reply loses the sale.
  • ✕Quotes are retyped in Word, and nobody remembers which version the customer saw.
  • ✕PNRs, passports and supplier bills sit in three different spreadsheets.
  • ✕Profit per booking is worked out at month end, if at all.
  • ✕A cancelled ticket means a manual refund and a supplier argument.

With Travel Pro

  • Every enquiry has an owner, a score and a scheduled next follow-up.
  • Quotations are versioned and convert to a booking in one click.
  • Booking, passengers, documents, sale and supplier bill are one record.
  • Profit is known the moment the sale is saved.
  • Cancellation reverses both sides and keeps your fee, automatically.
Everything in the box

The full feature index. 86 items

The complete list, grouped the way the menu is. Sales, purchases, ledgers and reports come from a proven POS core; the travel and CRM layers sit on top of it.

CRM

  • CRM dashboard
  • Leads & enquiries
  • Lead sources
  • Lead scoring
  • Lead status log
  • Follow-ups
  • Activities
  • Pipeline board
  • Lost reasons
  • Reopen lead
  • Customer 360
  • Passenger 360
  • Global search
  • Segments
  • Reactivation

Selling

  • Quotations
  • Quotation versions
  • Convert to booking
  • Bookings
  • Ticket bookings
  • Hotel bookings
  • Visa bookings
  • Tour bookings
  • Pending supplier bookings
  • Link sale to purchase
  • Travel sales
  • Travel purchases
  • Refund & cancellation
  • Cancellation fee

Operations

  • Passengers
  • Passport alerts
  • Pre-travel checklist
  • Upcoming travel
  • Visa applications
  • Visa status pipeline
  • Document vault
  • Document expiry
  • Secure download
  • Tasks
  • Complaints
  • Feedback
  • Communications log

Money

  • Customers & suppliers
  • Sales & invoices
  • Purchases
  • Payments & receipts
  • Customer ledger
  • Supplier ledger
  • Due collection
  • Cash register
  • Expenses
  • Auto journal entries
  • Chart of accounts
  • Profit & Loss
  • Balance sheet
  • Cash flow
  • Trial balance
  • Day book
  • Multi-currency

Documents

  • Travel invoice
  • Booking confirmation
  • Hotel voucher
  • Visa receipt
  • Refund receipt
  • Public invoice link
  • PDF & print
  • Letterhead & terms
  • Barcode on invoice

Growth

  • Loyalty tiers
  • Referrals
  • Automation rules
  • Notifications
  • SMS & email templates
  • Corporate accounts
  • Approval workflow
  • Agent commission
  • Supplier commission

Control

  • Multi-branch
  • Unlimited users
  • Roles & permissions
  • Branch restriction
  • Audit log
  • Activity log
  • Protected deletes
  • Backup
  • Any browser, any device
Questions

Asked by every agency before they switch.

Is this a separate accounting system?

No. Every booking is an ordinary sale and every supplier bill an ordinary purchase in the same ledger. There is one set of books, so nothing has to be reconciled at month end.

Can I run more than one branch?

Yes. Branches are business locations. Each branch works on its own bookings and cash, while management sees the whole business. A branch user can be restricted to their own branch.

What happens when a booking is cancelled?

The customer refund is recorded as a sales return against the invoice and the supplier refund as a purchase return. Whatever is not returned is your cancellation fee. Payouts go through the normal payment engine.

Does the pipeline ever disagree with the money?

It cannot. The booking, payment and completed stages are derived from the real sale and its payments. Only the earlier stages can be moved by hand.

How are passports stored?

In a private document vault. Files are served through a permission check, never by a guessable URL, and replacing a file keeps the previous version on record.

Do I need to install anything?

No. It runs in the browser on a desktop, laptop, tablet or phone. Register an agency, add your branches and users, load your services and start taking enquiries.

Run your agency properly, from today.

Create your workspace, add your branches and load your services. The first enquiry can be in the pipeline within the hour.

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